Privacy Policy

1. Responsible Party

Responsible for data processing on this website is:

2. Data Collection and Processing

When visiting our website, certain data is automatically collected that your browser transmits to our server (so-called server log files). These include: browser type and version, operating system used, referrer URL (previously visited page), hostname of the accessing computer (IP address), time of server request.

This data is not combined with other data sources and is used exclusively for statistical evaluation to improve our services.

3. Contact

When you contact us by phone, email or WhatsApp, the data you provide (e.g. name, phone number, email address, message) is stored to process your inquiry and handle any follow-up questions. This data will not be shared without your consent.

4. Booking Data

When booking a ride, we collect the following data:

• Name and contact details (phone number, email)
• Pickup address and destination address
• Date and time of the ride
• Number of passengers
• Special requests (e.g. child seat)

This data is used exclusively to carry out the booked service and is stored after completion of the ride in accordance with legal retention periods.

5. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

We have activated IP anonymization so that your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

6. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device and that your browser saves. Cookies do not cause any damage to your device and do not contain viruses.

You can configure your browser to inform you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser.

7. Your Rights

You have the right at any time to:

• Request information about your data stored with us
• Request correction of incorrect data
• Request deletion of your data
• Request restriction of processing
• Object to the processing of your data
• Receive your data in a transferable format

8. Data Security

We use technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

9. Changes to the Privacy Policy

We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services. The new privacy policy will then apply to your next visit.

10. Contact for Questions

If you have any questions about data protection, you can contact us at any time:

Email: info@nova-taxi.com

Phone: +41 76 611 31 31